Pay My Water Bill
If you have questions or concerns regarding billing, water or wastewater services, please contact Inframark, the contracted operator for the districts.
To understand your water bill, click here.
Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
Electronic Check ($1.00 transaction fee*) – Will post within 2-3 business days
Billing Rates
Paperless Billing
Sign up for Paperless Billing via the link above and have the option of paying your bill directly from your email by clicking “PAY MY BILL”.
Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
Monthly Auto-draft (drafted on due date) please click on “PAY MY BILL” at the top of page to register your account.
Credit Card (3% Convenience Fee*)
Bank Draft ($1.00 Per Transaction*)
InstPay
Make payments via InstPay on your smartphone by scanning the QR code that is printed on the remittance coupon of your water bill.
Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
Check Free Payment Option
CheckFreePay to find a location near you. Scroll to bottom of page to enter your zip code. (must have a copy of your bill)
* There is a 24 hour waiting period to initiate electronic payments for districts requiring startup fee payment prior to service.
Pay by Phone
Make payments through Pay-By-Phone by dialing 281-579-4500 (Select Option 1).
You will need your Customer Account Number and payment information.
Visa/MasterCard/Discover/AMEX (3% Convenience Fee*) – Will post next business day
Electronic Check ($1.00 transaction fee*) – Will post within 2-3 business days
Mail-In
Address the envelope and form of payment to your MUD District:
P.O. Box 684000
Houston, TX 77268
In-Person
Checks, Money Order or Cashier’s Check ONLY
Inframark North Texas Office
9550 Helms Trail, Ste. 800
Forney, TX 75126
Office Hours: 8:00 AM – 5:00 PM (CST)
281-579-4500
email: CSNTO@inframark.com
(Inframark is the contracted utility operator for the district)
* These charges are third party transaction charges that are not associated or collected by Inframark, or your water utility district.
Please Note: Online Bill-pay through your banking institution generally involves your bank utilizing a third party to create a check that is sent to the address that you specify. Inframark has no control over the check creation and mailing process for this service. All payments are processed within 24 hours of receipt by Inframark.